At Jacksons Leisure Supplies, we understand that getting your outdoor adventure gear quickly and reliably is just as important as choosing the right products. That’s why we’ve designed our delivery services to meet the needs of our global community of campers, caravan enthusiasts, and outdoor lovers.

Our Delivery Promise

Whether you’re stocking up for a weekend camping trip or need specialist parts for your campervan conversion, we promise to get your order to you as efficiently as possible while maintaining our commitment to quality service.

Shipping Options

1. Standard Shipping

Cost: £12.95

Carriers: DHL or FedEx

Delivery Time: 10-15 working days after dispatch

Our standard shipping option is perfect when you need your gear within a predictable timeframe. We partner with trusted global carriers to ensure your outdoor equipment arrives safely and on time.

2. Free Shipping

Cost: Free on orders over £50

Carrier: EMS

Delivery Time: 15-25 working days after dispatch

For those planning ahead, our free shipping option helps you save money while still getting quality leisure products delivered worldwide (excluding some remote areas).

Order Processing

All orders are processed within 1-2 working days. During peak camping season (May-August), we recommend placing your orders early to allow for potential increased processing times.

International Delivery

We ship to most countries worldwide, bringing quality caravan accessories, pool equipment, and camping gear to adventurers across the globe. Please note we are unable to deliver to some remote locations and certain Asian countries.

Tracking Your Order

Once your order is dispatched, you’ll receive a confirmation email with tracking information so you can follow your outdoor gear’s journey to your doorstep.

Delivery FAQs

What happens if I’m not home when my delivery arrives?

Our carriers will typically leave your package in a safe place or with a neighbour. For high-value items, they may require a signature.

Can I change my delivery address after ordering?

Please contact us immediately at [email protected] if you need to change your delivery address. We can only make changes before your order is dispatched.

Do you offer express delivery?

Currently, we focus on providing reliable standard shipping options that keep costs down for our customers. For urgent needs, please contact our customer service team who may be able to assist.

Our Commitment to You

From our family-run business in Carlisle to your outdoor adventures worldwide, we’re committed to making sure your leisure equipment arrives safely and ready for action. Whether it’s a new awning for your caravan or accessories for your above-ground pool, we treat every delivery with the care and attention we’d want for our own outdoor gear.

Happy adventuring from all of us at Jacksons Leisure Supplies!